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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,249 reviews
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Raymond P.'s profile image
Raymond P. 
on Birdeye

2 years ago

Noemy was Excellent and She took care of any problems or questions, ASAP, GREAT SERVICE 

Kathrine G.'s profile image
Kathrine G. 
on Birdeye

2 years ago

Excellent service 

Deborah S.'s profile image
Deborah S. 
on Birdeye

2 years ago

IT WAS THE EASIEST EXPERIENCE FOR ME AND EVERYONE AT PENNY MAC WAS SO NICE AND HELPFUL! THANK YOU PENNY MAC! I GIVE YOU A 5 STAR RATING!!! 

Mindi B.'s profile image
Mindi B. 
on Birdeye

2 years ago

Christa Keren was in my opinion the one that made this loan process a wonderful experience! 

Nicole F.'s profile image
Nicole F. 
on Birdeye

2 years ago

Pennymac made the refinance as easy as they could for me. 

Isaac R.'s profile image
Isaac R. 
on Birdeye

2 years ago

Always on point! 

Mark Z.'s profile image
Mark Z. 
on Birdeye

2 years ago

Linda Frazier, the individual, is a gem. I gave a GREAT experience review ONLY because of her. PennyMac, the company, is incompetent. The invasive documentation requests for a simple lateral no-cash out refi were insulting and tortuous. PennyMac's right hand is clueless about its left hand. I was bounced around to 3 different loan officers. I'm sorry I ever undertook the project. It was not worth the aggravation. 

Jyothsna P.'s profile image
Jyothsna P. 
on Birdeye

2 years ago

Suzzane communicated the status of the loan regularly. She followed up with our requests in a timely manner during various stages of the loan process. 

Patricia W.'s profile image
Patricia W. 
on Birdeye

2 years ago

Ms López was exceptional, professional and personable. She coordinated with various parties and diligently kept us informed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,249 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.