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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Improve communications. Penneymac more than tripled my VAcharges but I did not find out for weeks. Initial estimate of VA charges were incorrectely low. Efforts to talk to Glenn were frustrated, often, with leaving messages that did not get response.
Quick easy process doing my refi! I am very pleased with the service I received.
Raveena was very nice & communicative
Communication and explanation was perfect
I’d definitely work with Sumayyah again! Great service and clear communication.
Better communication from start to finish. I could never reach Andrew directly and each time I spoke with a My MAC team member I had to repeat myself. Very frustrating and time consuming.
Glenn was very communicative and always kept me fully updated on the progress of my loan application. To be honest, I wasn't actually responding to any of his messages, because I didn't have any questions at any point in the process due to his clear communication!
PENNYMAC and the team always been very helpful and accurate. Great customer service.
I appreciated that the loan process was made to follow the challenging schedule that I had been promised initially and that I was able to communicate with PennyMac at whatever point I needed them to explain something to me.
PENNYMAC has a 4.5 star rating with 48,480 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.