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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,480 reviews
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Hao W.'s profile image
Hao W. 
on Birdeye

2 years ago

Everything was done last second. Had to ask friends who work at pennymac to check on things for me 

YVETTE Z.'s profile image
YVETTE Z. 
on Birdeye

2 years ago

Yvette Zriouil 

Joseph T.'s profile image
Joseph T. 
on Birdeye

2 years ago

Our refinance went great! 

Darrell O.'s profile image
Darrell O. 
on Birdeye

2 years ago

Everything went as expected! 

KEVIN H.'s profile image
KEVIN H. 
on Birdeye

2 years ago

Great job! 

Robert O.'s profile image
Robert O. 
on Birdeye

2 years ago

Very impersonal all the way through. No personal communication- everything online, which means a lot of info is anticipated and not answered immediately…no assurance until process has been completed. It’s natural for the younger millennials of the world but not for the people used to direct contact. I belong to a generation who abhors answering machines and not the generation who gets anxious about human contact. Thanks for asking online though. You made my case. 

Jason O.'s profile image
Jason O. 
on Birdeye

2 years ago

Awesome experience!! 

Utah B.'s profile image
Utah B. 
on Birdeye

2 years ago

To long of a process, quicker to buy a new home 

Walter Joyner J.'s profile image
Walter Joyner J. 
on Birdeye

2 years ago

I would give an outstanding job by Liem for helping navigate through the process..And Penny Mac did an excellent job of improving their WEBSITE. It was much easier to use for uploading our documents. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,480 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.