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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent communication with Sarah and original loan officer! The process was simple and very convenient when providing needed documents through the online portal! Great team!
Ease of transaction
Fuller explanation of each step
After closing my original loan Spring of 2021; I wasn't satisfied at the initial intrest rate however content just to get the closing done pre-pandemic. About 8mnths later with the stock market and rising intrest rates by staying with Penny Mac i was able to get the lower intrest rate i felt as if I should've had initially and the closing was as easy as online documentation signing and the notary came right to our dining room table. I was so happy the process was never complicated. I cnt thank Penny Mac enough!
Nolan was very personable and the document signing process submission of documents etc. worked well.
Was tricky getting everything together and she was diligent to help
Thank you for being on time to our appointment and being so polite. You explained everything very clearly and it was a pleasure to do business with you. Thank you for being so well prepared as well and organized.
I wasn't informed of a few changes in a timely manner, which in turn caused us to push back closing.
Great Thanks
PENNYMAC has a 4.5 star rating with 48,483 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.