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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
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MARK O.'s profile image
MARK O. 
on Birdeye

2 years ago

Excellent communication with Sarah and original loan officer! The process was simple and very convenient when providing needed documents through the online portal! Great team! 

Victoria F.'s profile image
Victoria F. 
on Birdeye

2 years ago

Ease of transaction 

Royal C.'s profile image
Royal C. 
on Birdeye

2 years ago

Fuller explanation of each step 

DERRICK S.'s profile image
DERRICK S. 
on Birdeye

2 years ago

After closing my original loan Spring of 2021; I wasn't satisfied at the initial intrest rate however content just to get the closing done pre-pandemic. About 8mnths later with the stock market and rising intrest rates by staying with Penny Mac i was able to get the lower intrest rate i felt as if I should've had initially and the closing was as easy as online documentation signing and the notary came right to our dining room table. I was so happy the process was never complicated. I cnt thank Penny Mac enough! 

SCHAWN B.'s profile image
SCHAWN B. 
on Birdeye

2 years ago

Nolan was very personable and the document signing process submission of documents etc. worked well. 

Helen W.'s profile image
Helen W. 
on Birdeye

2 years ago

Was tricky getting everything together and she was diligent to help 

JEFFREY S.'s profile image
JEFFREY S. 
on Birdeye

2 years ago

Thank you for being on time to our appointment and being so polite. You explained everything very clearly and it was a pleasure to do business with you. Thank you for being so well prepared as well and organized. 

LESLIE P.'s profile image
LESLIE P. 
on Birdeye

2 years ago

I wasn't informed of a few changes in a timely manner, which in turn caused us to push back closing. 

Marli R.'s profile image
Marli R. 
on Birdeye

2 years ago

Great Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.