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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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Brian M.'s profile image
Brian M. 
3 years ago

The communication was excellent. There was “no guessing” at anything on our end. We were fully informed of everything within the process. When we needed help, we were helped and everyone involved were always pleasant. 

ROBERT M.'s profile image
ROBERT M. 
3 years ago

Wish they would of communicated earlier So i could of gotten closer to a 2.2 interest rate. 

Guy D.'s profile image
Guy D. 
3 years ago

Excellent experience 

Gordon Phipps J.'s profile image
Gordon Phipps J. 
3 years ago

Loan process was quick and easy. Loan processor was very knowledgeable and and had a pleasant disposition. 

Don Mccoy J.'s profile image
Don Mccoy J. 
3 years ago

the service and communication. 

Tammy Z.'s profile image
Tammy Z. 
3 years ago

Great job. 

Marty L.'s profile image
Marty L. 
3 years ago

Without question Sandi McMillan is the best at what she does ! Very polite and gave me such confidence moving forward. She constantly kept.me updated with emails I was very pleased and recommend her highly great job Sandi and thank you !! 

AMINAT D J.'s profile image
AMINAT D J. 
3 years ago

Mr. Woodie was straight forward in his handling of my loan application and closed in a timely manner, 

Davin W.'s profile image
Davin W. 
3 years ago

The loan process is daunting. Loan Officer Paul Fryer helped my family by both fighting for us and communicating our needs back to the closing teams. We are grateful that PennyMac has talented staff like Paul that know what they are doing coupled with concern when things go south and work to help families get the loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.