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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,087 reviews
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MELANIE S.'s profile image
MELANIE S. 
3 years ago

It was a smooth process and every question I had was answered in a way that I could understand. 

ALISON C.'s profile image
ALISON C. 
3 years ago

Everything went very smoothly. We had to push our closing date back a week due to emergent surgery, but everyone was very helpful, even with the small hiccup we had. My questions were answered promptly and clearly. Also, appreciated how nice everyone was. 

Russell L.'s profile image
Russell L. 
3 years ago

Everyone i dealt with was very helpful and assisted anyway they could. 

Marty L.'s profile image
Marty L. 
3 years ago

Without question Sandi McMillan is the best at what she does ! Very polite and gave me such confidence moving forward. She constantly kept.me updated with emails I was very pleased and recommend her highly great job Sandi and thank you !! 

Alison H.'s profile image
Alison H. 
3 years ago

It was easy to do 

Jhon B.'s profile image
Jhon B. 
3 years ago

Professional, Convenient and fats 

AMINAT D J.'s profile image
AMINAT D J. 
3 years ago

Mr. Woodie was straight forward in his handling of my loan application and closed in a timely manner, 

Davin W.'s profile image
Davin W. 
3 years ago

The loan process is daunting. Loan Officer Paul Fryer helped my family by both fighting for us and communicating our needs back to the closing teams. We are grateful that PennyMac has talented staff like Paul that know what they are doing coupled with concern when things go south and work to help families get the loan. 

TIFFANY S.'s profile image
TIFFANY S. 
3 years ago

I never spoke or received any communication from Joseph F at all. All communication was done by me when I would call to find out status. I work in the mortgage industry so know the process and understand what occurs, but if I didn't, I definitely would not have know as a "typical borrower." 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,087 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.