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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
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Matthew G.'s profile image
Matthew G. 
on Birdeye

2 years ago

Fidencio was really great. I did receive a couple of emails communication requesting documents outside of the portal , which I thought strange. I contacted Fidencio, he setup the portal. 

Richard N.'s profile image
Richard N. 
on Birdeye

2 years ago

Better communication. Explain exactly they wanted from us. 

Jimmy H.'s profile image
Jimmy H. 
on Birdeye

2 years ago

Clear communication 

Rolayne D.'s profile image
Rolayne D. 
on Birdeye

2 years ago

Danielle seems to be very informative and didn't hesitate to help me when I had questions. 

Thomas T.'s profile image
Thomas T. 
on Birdeye

2 years ago

over all a horrible experience. 

Jose De L.'s profile image
Jose De L. 
on Birdeye

2 years ago

She stayed in touch and helped me throughout the whole process. 

James C.'s profile image
James C. 
on Birdeye

2 years ago

N/a n/a n/a n/a 

Amber V.'s profile image
Amber V. 
on Birdeye

2 years ago

Staff were patient, kind, responsive, and knowledgeable. I have already referred a friend that is now working with y'all. 

Michael S.'s profile image
Michael S. 
on Birdeye

2 years ago

Starting with Earl Nagaran our loan originator and continuing with Sandrea Allen the custmer service we experienced was top notch. Earl guided me through the portal and uploading required documents and Sandrea was excellent about communicating and making sure we knew what to expect along the way. Earl and Sandrea were VERY informative, professional, and had expert knowledge of the loan application process and the closing process. It was common for Sandrea to be working late to ensure we received our communication when we ... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.