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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My Husband is a Disabled Veteran. Every time he called he was treated with respect and patience. We Both are very pleased that our loan experience was not stressful. Thank you.
Correctly matching closing disclosures. Easily reachable personal.
Great communication , very thorough, feel that everything was done right the first time. Great Experience.
Personnel we’re prompt, professional and knowledgeable. They were very informative without being pushy or overbearing. Constant follow up provided if I missed a step; great service in all!
I mainly dealt with Fidencio Velazquez during my process and he was absolutely awesome. Explained things well, was quick to answer, was prompt, and was extremely courtesy! He made the process so smooth. The company overall was the same. I had everything done in 13 days! Thank you so much for a smooth and quick process PennyMac!
Fast and easy
This was a quick fast and easy process. I highly recommend Penny Mac!
Too much to type. But basically PennyMac has more business than they can handle. Lack with communication and understanding of individual customers loan. I had to make sure Tara new the parameters of my loan each time and even then she would just sound like a robot and state what other teams told her to. When the information was wrong. She didn’t know even to push back when I asked.
Wasn’t to bad, timing was just off because I work nights but we were able to complete task the very next day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.