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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,483 reviews
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NAIMATULLAH A.'s profile image
NAIMATULLAH A. 
on Birdeye

2 years ago

Great experience with penny Mac again! 

Jennifer O.'s profile image
Jennifer O. 
on Birdeye

2 years ago

Prompt and clear communication! Were able to close early! 

Paul Burris J.'s profile image
Paul Burris J. 
on Birdeye

2 years ago

Had major issues with the closing company which ended up costing me in interest with this transaction and other transactions I had agreed to but had to put off. It was not the fault of this team. They were extremely helpful and did their best for me 

Joseph A.'s profile image
Joseph A. 
on Birdeye

2 years ago

Great job!!!!!! 

HERBERT T.'s profile image
HERBERT T. 
on Birdeye

2 years ago

The appraisal fee process ( i was not told the fee may be more pending the agency who it is assign to) and points pay down was not explain to us. 

Nazaree H.'s profile image
Nazaree H. 
on Birdeye

2 years ago

Great professional customer service!! 

Ricardo Valdes K.'s profile image
Ricardo Valdes K. 
on Birdeye

2 years ago

Molly was amazing in her customer service support. Very professional and friendly at the same time. John Willbanks is also truly a gentleman and an amazing loan processor. He is truly a great asset like Molly for the company. The issue was really with the funding department who dropped the ball when they received the final closing documents by loosing the documents and thus delaying the funding process until one week later after the closing. This is unprofessional. 

Brenda V.'s profile image
Brenda V. 
on Birdeye

2 years ago

Excellent service 

Kelly C.'s profile image
Kelly C. 
on Birdeye

2 years ago

Everything was as expected! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,483 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.