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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Wendell W.'s profile image
Wendell W. 
3 years ago

Shalom Babalola was extremely helpful in facilitating my refinancing. She was responsive, highly professional and courteous. 

Juan G.'s profile image
Juan G. 
3 years ago

Overall I’m extremely happy with how my case was handled. 

Savitri H.'s profile image
Savitri H. 
3 years ago

If I had to do the process over again, I would not use PennyMac. I was confused a majority of the time. I feel my a lot of things were not explained clearly explained. I had difficulty getting items done. My old PennyMac account kept coming up instead of my new PennyMac loan; it was confusing. I also don’t understand why my new loan is so much higher than my previous loan. I’m not happy with my loan outcome. Savitri Hartwell 

Jeffrey Sarver J.'s profile image
Jeffrey Sarver J. 
3 years ago

Clear, concise, and polite 

Gregory S.'s profile image
Gregory S. 
3 years ago

Closed earlier than expected. Whenever we called, tha MAC team had all the answers. 

Alvin M.'s profile image
Alvin M. 
3 years ago

Thank you for all the help 

Charles K.'s profile image
Charles K. 
3 years ago

Liam was very helpful and professional with his handling of our loan process 

LEVITICUS W.'s profile image
LEVITICUS W. 
3 years ago

The experience was quick and easy. Liam was very help and knowledgeable. 

Stevie R.'s profile image
Stevie R. 
3 years ago

Excellent customer experience and great communication along the way. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.