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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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Latanya M.'s profile image
Latanya M. 
3 years ago

One word for the whole process-stress free. 

CLAYTON R.'s profile image
CLAYTON R. 
3 years ago

The process and closing took way less time then originally anticipated and everything ran very smoothly. 

Renee W.'s profile image
Renee W. 
3 years ago

There was no communication on the closing. I didn’t receive the final revised Alta statement, I had to ask for it. The title company was horrible. Fire them immediately. They missed my husband on the documents causing a later closing where I could have lost my lock on the loan, when rates just skyrocketed. I tried to call to get confirmation that the lock would stay in place and no one called me back. I had one person say, “well they normally extend the lock.” That is not an answer. If I was a new buyer, and didn’t know th... read more

Douglas D.'s profile image
Douglas D. 
3 years ago

Great from start to finish! 

David H.'s profile image
David H. 
3 years ago

Great experience. Everything was satisfactory overall 

Galen W.'s profile image
Galen W. 
3 years ago

Awesome job! 

Robert H.'s profile image
Robert H. 
3 years ago

Awesome service. Very quick process. 

Zachary T.'s profile image
Zachary T. 
3 years ago

Communication could have been better. I was unable reach people vis phone so had to resort to email Communication. Documents were asked for sometimes repeatedly. Payoffs were not arranged and closing had to be delayed. The people were very nice but some of the instructions weren't very clear. Otherwise a very good experience and the rates were the best around. 

Russell R.'s profile image
Russell R. 
3 years ago

Thanks Very Much 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.