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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,485 reviews
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KANNAN A.'s profile image
KANNAN A. 
on Birdeye

2 years ago

Great rate 

GEORGEINE S.'s profile image
GEORGEINE S. 
on Birdeye

2 years ago

the agents need to explain who they are in relation to the other members of the team, and why do I need him when I was working with a guy named david kennedy, there seemed to be only confusion between the two, not difference, peter would never call me back, he had one script and did not provide the appropriate info, the customer needs to be able to call them and they answer the phone rather than leaving messaged only to miss their call, the whole process was a foggy mess and I hated it, I'm still waiting for a call back from... read more

Keuly Y.'s profile image
Keuly Y. 
on Birdeye

2 years ago

Great service 

Regina H.'s profile image
Regina H. 
on Birdeye

2 years ago

Pleasant attitude 

Mary B.'s profile image
Mary B. 
on Birdeye

2 years ago

The team was very friendly and supportive during my refi process, thus, it made my experience a very good one. 

Johnelle M.'s profile image
Johnelle M. 
on Birdeye

2 years ago

The process was pretty simple and explained thoroughly. 

Nolan H.'s profile image
Nolan H. 
on Birdeye

2 years ago

Great service, finished ahead of my time table 

Thomas M.'s profile image
Thomas M. 
on Birdeye

2 years ago

I love PennyMac! My refinance was a breeze everything went smooth. Thanks Brandon Samsyoa! 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

2 years ago

Everything was fine 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,485 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.