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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They were always following up.
Leticia was very professional, readily available, and pleasant. Others in the process were very helpful as well, making the experience and transition process of refinancing less stressful. Thank you.
Was quick and easy, everyone I talked too was very professional. They helped me get what I needed done and got me the best rate. Everything was done to schedule, I’m very happy with everything. Thank you Pennymac
Clear communication, including documentation request.
Fast and easy
Overall process was smooth
This was a quick fast and easy process. I highly recommend Penny Mac!
Too much to type. But basically PennyMac has more business than they can handle. Lack with communication and understanding of individual customers loan. I had to make sure Tara new the parameters of my loan each time and even then she would just sound like a robot and state what other teams told her to. When the information was wrong. She didn’t know even to push back when I asked.
Wasn’t to bad, timing was just off because I work nights but we were able to complete task the very next day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,800 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.