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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sara was not only efficient and responsive, she was also personable and genuinely interested. She was a pleasure and I am happy to have worked with her. She even wished me a happy birthday!
Penny Mac has been wonderful. The process was smooth and processed much quicker than anticipated. Everyone is friendly, knowledgeable and helpful.
Very good customer service
My loan closed within 30 days. Happy that I was able to close quickly.
Oour experience was Great
It was a smooth process except for a couple hiccups dealing with the VA requirements.
Antonae was thoughtful, knowledgeable and consise.
Refinancing my home loan was super easy! PennyMac made sure I understood everything and there were people there to help every step of the way! They updated me weekly and always asked if I had any questions. They made everything run smooth and I had a great experience with PennyMac.
Jaciah was extremely blunt, direct, and matter of fact with any of the answers to my every question. This was refreshing. Most would sugar-coat things or soften their answers a bit, but Jaciah gave the precise answer immediately and didn't go back and forth on any details which was great. I appreciated the up-front approach he took with my call.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.