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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,512 reviews
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Rusty A.'s profile image
Rusty A. 
3 years ago

The process was relatively easy and fast. 

Konika R.'s profile image
Konika R. 
3 years ago

Underwriting process took too long. 

Boyeoun S.'s profile image
Boyeoun S. 
3 years ago

slow processing 

James M.'s profile image
James M. 
3 years ago

Thanks for the easy experience! 

Michael Eric S.'s profile image
Michael Eric S. 
3 years ago

I have a VA loan. Pennymac made the entire experience, from to start-to-finish, fast, easy, and overall fantastic. The process only took about 2 weeks. I was able to lock in my rate extremely fast which was a decrease of 1% from my original rate. This will result in significant savings. Thank you for everything. 

Wayne Davis I.'s profile image
Wayne Davis I. 
3 years ago

I want to be clear. Much of my grievances are not with Frank. I feel he did as good of a job as he could. My issues are with the Load agent who took my information. I did not want to refinance and it was based on a cold call I gave it a shot. I gave very specific conditions to why I wanted to refinance which included no cash at closing. He made commitments he could not keep and he maxed all the information I gave him instead of what I recommended. when the appraisal came through it was at my suggestion which was less than th... read more

Jesus L.'s profile image
Jesus L. 
3 years ago

Good experience with PennyMac 

April G.'s profile image
April G. 
3 years ago

Quick process and great follow through 

Brent C.'s profile image
Brent C. 
3 years ago

Very easy and the service was top notch! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.