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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,492 reviews
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Gregory P.'s profile image
Gregory P. 
on Birdeye

2 years ago

Everyone was very kind and explained the process of our refinance very well. The process went smoothly and now we’re saving $150 a month! PennyMac customer service is also kind and helpful! The website is easy to manage. I would definitely refer anyone to PennyMac over the other mortgage companies we’ve had in the past. 

ZACHARY S.'s profile image
ZACHARY S. 
on Birdeye

2 years ago

Great communication and follow up. 

Maryanna B.'s profile image
Maryanna B. 
on Birdeye

2 years ago

Painless process with great communication of expectations every step of the way. 

Camilo L.'s profile image
Camilo L. 
on Birdeye

2 years ago

:);):):):):);) 

Eugene I.'s profile image
Eugene I. 
on Birdeye

2 years ago

We are good. 

Dragomir R.'s profile image
Dragomir R. 
on Birdeye

2 years ago

Great Service . Highly Recommended 

Hunter L.'s profile image
Hunter L. 
on Birdeye

2 years ago

From the start with Michael Howarth to working with Jamie Wright everything was SUPER smooth. We were explained what documents were needed and they were promptly reviewed and given to underwriting. This was likely one of the smoothest home buying experiences we've ever had. We've recommended PennyMac to several of our friends currently looking to purchase their homes. Shay and I can't think PennyMac enough for all of their knowledge and assistance through this process of purchasing our second home! Thank You! 

DANIEL C.'s profile image
DANIEL C. 
on Birdeye

2 years ago

Thank you helps out a lot 

Brittney M.'s profile image
Brittney M. 
on Birdeye

2 years ago

I was instructed to complete the closing paperwork before my ex-husband completed his portion, and was led to believe he had already completed the necessary paperwork (whether intentionally or unintentionally). My ex-husband never completed his portion, which I didn't even know was necessary to begin with (I won the house in a contentious divorce, and have the judgement which clearly states the house belongs to me). I missed work to accommodate the time necessary to complete the home appraisal, and sign closing paperwork, in... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,492 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.