PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,492 reviews
Select a rating
Nestor R.'s profile image
Nestor R. 
on Birdeye

2 years ago

Linda was very professional and the loan process went very smoothly from beginning to end! 

Lourdes F.'s profile image
Lourdes F. 
on Birdeye

2 years ago

Customer service was great. Everyone was patient with me. I am hearing impaired and us a caption phone and 

Martin B.'s profile image
Martin B. 
on Birdeye

2 years ago

Simple process 

Rosemary A.'s profile image
Rosemary A. 
on Birdeye

2 years ago

My experience was seamless, transparent, and I was treated with respect. The team was very professional and credible. 

Charles P.'s profile image
Charles P. 
on Birdeye

2 years ago

I had delayed refinancing even though my last mortgage Company was screwing up my monthly payments with escrow, and I commend Michael Flowers for his patience as I nearly backed out at the beginning. My biggest problems were with the E-sign documents, Once I signed on, it would not allow me to update or review my material. I finally, got a tech support person to fix that, but I have PTSD from the Service and minor problems cause me to get very nervous. Everything went great after reviewing and inserting the required documen... read more

WILFREDO A.'s profile image
WILFREDO A. 
on Birdeye

2 years ago

Very polite group of people Excelent job thank you all 

Joan K.'s profile image
Joan K. 
on Birdeye

2 years ago

Our overall experience in working with Pennymac was very good our loan team was always available to answer questions in a timely manner and we would recommend Pennymac to anyone interested in Home loans and refinancing 

Frank C.'s profile image
Frank C. 
on Birdeye

2 years ago

Liem was with us the whole way, just a smooth, easy, no stress experience. I could call anytime and people actually answered my call and were happy to talk with us. Penny Mac was outstanding…….Thank you Liem 

Shanita B.'s profile image
Shanita B. 
on Birdeye

2 years ago

Liam was very cooperative and professional through the whole process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,492 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.