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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Michael R.'s profile image
Michael R. 
3 years ago

No. Leave me alone. 

Dennis T.'s profile image
Dennis T. 
3 years ago

My experience was professional and timely. 

PAUL H.'s profile image
PAUL H. 
3 years ago

Better clarification about needed documents for loan subordination. Multiple attempts were made to share the correct documents. After many emails about it, I needed to call to speak with a representative to clarify that the documents required were satisfactory. 

Chalonne P.'s profile image
Chalonne P. 
3 years ago

Less time from the start to the close. Also not having the random call check ups without information or someone that sounds like they know about my case. 

Darlene M.'s profile image
Darlene M. 
3 years ago

Antonae was the best part of the process. She is quite professional and responsive. There were a number of changes throughout the process, but Antonae kept me abreast along the way. She is a great asset to Pennymac. 

MICHAEL F.'s profile image
MICHAEL F. 
3 years ago

Great experience 

Michael G.'s profile image
Michael G. 
3 years ago

Went very smoothly and quickly 

Timothy K.'s profile image
Timothy K. 
3 years ago

I would have like to have worked with the same person throughout the process. 

Andrew P.'s profile image
Andrew P. 
3 years ago

I was very pleased to refinance my mortgage loan with PennyMac, I really wanted to stick with them. I really love how they keep you up to date on the loan status online. Whenever I had any questions/concerns they were answered immediately. The process went so smoothly and will definitely recommend Pennymac to my family and friends. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.