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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Steve T.'s profile image
Steve T. 
3 years ago

I do not like filling out these surveys. I filled this out so I won’t get pestered with more reminders 

Tommy W.'s profile image
Tommy W. 
3 years ago

Very helpful 

Charles B.'s profile image
Charles B. 
3 years ago

The whole refinancing process from start to finish was a smooth and thorough process, and everyone from the MAC Team did a great job . 

Cynthia E.'s profile image
Cynthia E. 
3 years ago

It was a long process but Zanetta checked in weekly and answered all questions. 

Edmund O.'s profile image
Edmund O. 
3 years ago

Awesome, I cannot say more. I am happy 

David B.'s profile image
David B. 
3 years ago

very professional. 

ALEXANDRIA K.'s profile image
ALEXANDRIA K. 
3 years ago

Not require me to send the same documents 15+ times, answer my questions correctly the first time and communicate any changes immediately. My closing documents and amounts to be rendered to my creditors were not correct after multiple inquiries and still were not corrected even though those particular cards being paid off were a stipulation of the loan. PENNYMAC did not compete their due diligence to retrieve the new balances and correct those documents and I was forced to call into your company as I was competing the closin... read more

David M.'s profile image
David M. 
3 years ago

Good mix of voice mail and email communication. 

KENNY V.'s profile image
KENNY V. 
3 years ago

Chantel had great communication with us and followed up right away with anything she said she would do. The whole process was very smooth-thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.