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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Quick & easy cash out Refi. Very professional. I was very clear on the contract. Feels great to be credit card debt free
process was streamlined
Quick, professional, friendly and easy.
So my experience with Kristina and Pascal were wonderful. Answered all my questions and kept me updated with the process the entire time. However, my experience with Hannah Brown was completely opposite. She ghosted me 2 weeks into the process and would not return my calls or emails to the point that my loan application expired and I had to restart with Pascal.
Excellent Experience
Great customer service and easy and fast closing.
Mario was excellent. Website and document uploads were easy to use. Good information provided along the way.
Better communication around requests - many things could have been avoided if there was an actual conversation with the requestor. Doucumentation was still being requested 2 days before closing. I never knew if what was provided answered the questions or not. I wasn’t allowed to up load all the documentation requested in the portal (like much of the other documents) not did what I send in ever show up on the portal. Never could tell if the condition was satisfactory based on what I emailed into the cyber abyss. I ... read more
The process was quick and smooth without any delays or interruption. I had a great experience.
PENNYMAC has a 4.4 star rating with 48,084 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.