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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,520 reviews
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Heather A.'s profile image
Heather A. 
3 years ago

Overall very smooth process. 

Prabhu S.'s profile image
Prabhu S. 
3 years ago

No communication received even though tried to contact Norma multiple times. 

Gary M.'s profile image
Gary M. 
3 years ago

This has been the quickest and least painful loan application process we’ve ever experienced! 

GARY Y.'s profile image
GARY Y. 
3 years ago

My ratings should tell you enough. 

Annie S.'s profile image
Annie S. 
3 years ago

Everything went smoothly. 

Rayanna R.'s profile image
Rayanna R. 
3 years ago

Blake was extremely helpful. He was informative without being pushy. We had a great experience. 

Francisco Estrada I.'s profile image
Francisco Estrada I. 
3 years ago

Brandon communicated great and was very helpful 

Christine C.'s profile image
Christine C. 
3 years ago

Andrew was friendly and professional, he was very clear about everything and made it all so easy! 

Leonard S.'s profile image
Leonard S. 
3 years ago

The loan originator was polite and pleasant the first time we spoke. After it he either did nor return my emails or it took an escalation to his supervisor to get him answered. He misrepresented the cost of the closing, did not address my questions, and I needed to get his supervisor on a phone to resolve all issues. At the end it all went well, but it was roller coaster of emotions close/ not close with PennyMac. I was even started preparation for switching to another company for refinancing. Alexandra Johnson saved the d... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,520 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.