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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was fast and easy. The rep explained the process well and answered all of my questions.
Things were great at the beginning with Ashlyn the loan specialist assigned to close the deal on the refinance. After we agreed to proceed, I feel like the process and customer service expectations declined substantially. It would have been nice to have had the same level of support and attention throughout the process and not just at the beginning to win our business.
Mariela did an awesome job, it all went very smoothly and quickly, thank you
Great job!!
Prompt and great reception.
Loan officer and loan processor were fantastic. Credit analysts sometime not clear about what they needed (or why).
Pamela turned the process over to Marnita Williams to help navigate our difficult situation.
Great job. thanks.
Edward was VERY responsive and quick when responding to me or answering my questions. I highly recommend using him and Pennymac for anyone getting a home loan. Thank you, again!
PENNYMAC has a 4.5 star rating with 48,512 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.