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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,511 reviews
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Kevin G.'s profile image
Kevin G. 
on Birdeye

2 years ago

I don’t really think it was Amanda per we that made my experience so miserable. It was mostly Gavin McPoil. But I didn’t get a survey email for him. The last 3 weeks of my experience were one king nightmare of trying to get in touch with anyone who’s would give me some accurate information. Many lies were told, many phone calls were left unreturned. Again. Amanda didn’t do anything directly to make this more difficult. But she also didn’t reach out to make any of it better. 

NATHANIAL S.'s profile image
NATHANIAL S. 
on Birdeye

2 years ago

From the beginning to the end in our refinance process it was made easy and as stress free as possible. I felt comfortable with the communication and knowing that my questions would be answered in a timely manner. My husband and I are very pleased with our experience. 

SYLVIA F.'s profile image
SYLVIA F. 
on Birdeye

2 years ago

Everything was explained very well easy to understand 

Leonard Morris I.'s profile image
Leonard Morris I. 
on Birdeye

2 years ago

Thank you for giving me the opportunity to connect with great people and a great company 

Dudley D.'s profile image
Dudley D. 
on Birdeye

2 years ago

Good job Jon 

Cindy Davis C.'s profile image
Cindy Davis C. 
on Birdeye

2 years ago

More conversations less emails 

Ashley W.'s profile image
Ashley W. 
on Birdeye

2 years ago

I had an overall great experience with Pennymac! I would use them again. 

DAVID H.'s profile image
DAVID H. 
on Birdeye

2 years ago

Good I enjoyed the communication and work that they provided 

William H.'s profile image
William H. 
on Birdeye

2 years ago

Everything was great. Everyone was honest. All information was accurate and true the whole process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.