This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was the easiest and most time efficient refi I have ever experienced. Thank you so much.
Very professional experience with AJ and the MAC team...Excellent customer service!!! 5 star ratings...
Max was great with keeping me updated throughout the process. He also made sure to always send me any updates disclosures or loan estimates. Thanks Max!
5 stars Everyone was friends belt and the process on line was so easy, it went very fast. I loved being able to do everything from home. Thank you
For all the reasons previously asked about in this survey - we had a great experience..! We will be with PennyMac for the foreseeable future and so appreciate this opportunity so support our families continued stability during such uncertain times! My only critique of the online portal would be - can you make it to where people can upload documents once the process is underway? We were requested to include some documents a couple of times and it would have been nice to be able to upload them independently of using email. ... read more
Great experience
I get the feeling that all employees at Pennymac strive to give great customer service and that they really care about them.
Thanks, would not trade PennyMac for anyone!
10 stars. the PMac staff were professional, knowledgeable, and human, I appreciate those factors.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,512 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.