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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Damond B.'s profile image
Damond B. 
3 years ago

Awesome Service 

Willie H.'s profile image
Willie H. 
3 years ago

N/A aaaaaaaaa 

Diane W.'s profile image
Diane W. 
3 years ago

Great people 

Joseph M.'s profile image
Joseph M. 
3 years ago

Great Customer Service & Timely Delivery of Service. 

Anna C.'s profile image
Anna C. 
3 years ago

Requested items not done was sent computer inquiries Asked to have escrow NOT to be used STILL USED. BANK ERROR delayed loan process and was charged extra interest due to your errors 

Arturo C.'s profile image
Arturo C. 
3 years ago

Everything was great. The amount of my return is different from the amount on my closing paperwork. 

Paul B.'s profile image
Paul B. 
3 years ago

I was able to get the best terms that fit my needs with PennyMac. Everything that was promised was fulfilled. 

Monica D.'s profile image
Monica D. 
3 years ago

I have been with Penny Mac for several years. Their customer service is amazing. The Penny Mac teams are on top of everything all the way through closing on the loan. I have to say I was more than pleased with the ease of my most recent refinance loan. It couldn’t have been better. PennyMac is an excellent mortgage company to work with and will always be my choice. They let you know that they appreciate you as a customer. They are absolutely the best! ***** If I could give 10 stars, I would! 

Erika A.'s profile image
Erika A. 
3 years ago

Poor organization and lack of communication. Documents requested multiple times. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.