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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process to refinance was fast ,and stress free!
I didn’t want to take this survey, but when I considered the helpfulness, timeliness and exceptional expertise of all who assisted me refinance my loan, it was the least I could do. Everyone I dealt with was a testament to customer service and commitment to resolving any issue. This was such a pleasant experience. Thank you!
Good experience
There was a bit miscommunication about my location and my wife’s location to sign. But everything was resolved within 24hrs.
When he was delivering me information he didn’t sound like he knew what he was talking about.
It was great and the people I talk to were very nice and very helpful.
Great experience and customer service!
It was a smooth refinance, thanks to Austin. Always he explain with detail to us what was going on with the refinance.he is very courteous ,. Very nice customer service. It was a pleasure to work with him.. I give him a 10 out of 10!. . thank you from Morales family!
Better communication among different departments Knowing how to read a title binder Knowing the way things are done differently in different states. Paying attention to detail, for example someone’s name…
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.