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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall very smooth process.
No communication received even though tried to contact Norma multiple times.
This has been the quickest and least painful loan application process we’ve ever experienced!
My ratings should tell you enough.
Everything went smoothly.
Blake was extremely helpful. He was informative without being pushy. We had a great experience.
Andrew was friendly and professional, he was very clear about everything and made it all so easy!
The loan originator was polite and pleasant the first time we spoke. After it he either did nor return my emails or it took an escalation to his supervisor to get him answered. He misrepresented the cost of the closing, did not address my questions, and I needed to get his supervisor on a phone to resolve all issues. At the end it all went well, but it was roller coaster of emotions close/ not close with PennyMac. I was even started preparation for switching to another company for refinancing. Alexandra Johnson saved the d... read more
Penny Mac was great to work with. They beat all the competitors loan offers for closing costs and interest rate.
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.