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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
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Heather A.'s profile image
Heather A. 
3 years ago

Overall very smooth process. 

Prabhu S.'s profile image
Prabhu S. 
3 years ago

No communication received even though tried to contact Norma multiple times. 

Gary M.'s profile image
Gary M. 
3 years ago

This has been the quickest and least painful loan application process we’ve ever experienced! 

GARY Y.'s profile image
GARY Y. 
3 years ago

My ratings should tell you enough. 

Annie S.'s profile image
Annie S. 
3 years ago

Everything went smoothly. 

Rayanna R.'s profile image
Rayanna R. 
3 years ago

Blake was extremely helpful. He was informative without being pushy. We had a great experience. 

Christine C.'s profile image
Christine C. 
3 years ago

Andrew was friendly and professional, he was very clear about everything and made it all so easy! 

Leonard S.'s profile image
Leonard S. 
3 years ago

The loan originator was polite and pleasant the first time we spoke. After it he either did nor return my emails or it took an escalation to his supervisor to get him answered. He misrepresented the cost of the closing, did not address my questions, and I needed to get his supervisor on a phone to resolve all issues. At the end it all went well, but it was roller coaster of emotions close/ not close with PennyMac. I was even started preparation for switching to another company for refinancing. Alexandra Johnson saved the d... read more

Kelly C.'s profile image
Kelly C. 
3 years ago

Penny Mac was great to work with. They beat all the competitors loan offers for closing costs and interest rate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.