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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,797 reviews
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TRACY S.'s profile image
TRACY S. 
3 years ago

Amazing experience!! 😁 

Jayson B.'s profile image
Jayson B. 
3 years ago

It went great and was easy 

LIBBIE S.'s profile image
LIBBIE S. 
3 years ago

She was prompt with all responses, and answered all of our questions. We appreciated her professionalism. 

Eduardo A.'s profile image
Eduardo A. 
3 years ago

Great service and communications! Thanks to all of you!!! 

German B.'s profile image
German B. 
3 years ago

It was a great experience 

Robert A.'s profile image
Robert A. 
3 years ago

Crystal always went above and beyond to keep me up to date with where we were in the application process. She always answered any questions I might have, in a thorough and helpful manner. She is terrific! 

Laura S.'s profile image
Laura S. 
3 years ago

Our experience was a nightmare. We almost didn’t close on time. None of the Penny Mac people were responsive. We have begun the process to make a complaint to the VA and BBB about our experience. It was nothing short of terrible. 

Anthony N.'s profile image
Anthony N. 
3 years ago

Wish my questions were answered more promptly. I wouldn't hear back for days. The agent, Andrew, would get back to me immediately. Very professional. 

ALFRED P.'s profile image
ALFRED P. 
3 years ago

Only 1hitch in the procedure our address was left off 1 document 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,797 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.