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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,521 reviews
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Diane W.'s profile image
Diane W. 
3 years ago

Great people 

Anna C.'s profile image
Anna C. 
3 years ago

Requested items not done was sent computer inquiries Asked to have escrow NOT to be used STILL USED. BANK ERROR delayed loan process and was charged extra interest due to your errors 

Demetrius L.'s profile image
Demetrius L. 
3 years ago

The experience I have was fast and simple and closed in less than 30 days. Thank you Brian and the PENNYMAC team for all the hard work you all put in. 

Shelis F.'s profile image
Shelis F. 
3 years ago

I did not expect to refinance at this time but I'm glad I did. PennyMac made the process so easy from start to finish. They walked me thru every piece of the paperwork and was very respondent when I had a question. I will continue with PennyMac for all my home financial needs. They are a great company to work with! 

Paul B.'s profile image
Paul B. 
3 years ago

I was able to get the best terms that fit my needs with PennyMac. Everything that was promised was fulfilled. 

Monica D.'s profile image
Monica D. 
3 years ago

I have been with Penny Mac for several years. Their customer service is amazing. The Penny Mac teams are on top of everything all the way through closing on the loan. I have to say I was more than pleased with the ease of my most recent refinance loan. It couldn’t have been better. PennyMac is an excellent mortgage company to work with and will always be my choice. They let you know that they appreciate you as a customer. They are absolutely the best! ***** If I could give 10 stars, I would! 

Aurea S.'s profile image
Aurea S. 
3 years ago

Unexpected closing amount due to an issue on my side of the house but other than that the communication was frequent and the process is getting much better than before. Wish that title companies would go paperless. 

Ramon T.'s profile image
Ramon T. 
3 years ago

Necesito job 

Erika A.'s profile image
Erika A. 
3 years ago

Poor organization and lack of communication. Documents requested multiple times. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,521 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.