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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,523 reviews
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Douglas W.'s profile image
Douglas W. 
3 years ago

John Wilbanks was great to work with. Noemy was good about communicating what was needed from me. There was a holdup from my existing mortgage company to get the payoff amount, but that wasn't Penny Mac's fault. The only issue I had was that the cash to close amount was greater than what I had been told in the closing disclosure. 

Darnell Johnson S.'s profile image
Darnell Johnson S. 
3 years ago

Crystal Larez was beyond gr8 in communicating with me throughout my refinance process. Cudos to Crystal. 

KENNETH C.'s profile image
KENNETH C. 
3 years ago

Yesenia absolutely killed it. She was an excellent communicator and made things easy to understand. She had above and beyond timely communication and was a always pleasant to work with from the client side. I would highly recommend her to any client. Give that woman a raise or bonus! Thank you again for your help. I am very happy with the process and results. 

Daniel B.'s profile image
Daniel B. 
3 years ago

Jamie was attentive, knowledge, and exceeded my expectations. 

Nayeli R.'s profile image
Nayeli R. 
3 years ago

Everything went very smoothly and quickly! 

ERNIE BLOCKER J.'s profile image
ERNIE BLOCKER J. 
3 years ago

Definitely had to deal with way to many people. Everyone is always telling you something different. When doing a loan closing you should only have to deal with no more than 3 people & hopefully they are all on the same team 

Kelly T.'s profile image
Kelly T. 
3 years ago

From start to finish, all of the Penny Mac team were friendly, professional, knowledgeable and efficient. We have been burned by other companies in the past. This was so easy and fast, I will never use another company. 

JEREMY P.'s profile image
JEREMY P. 
3 years ago

It was great 

Sushmita S.'s profile image
Sushmita S. 
3 years ago

Laci was very nice, communicative and didn't take up too much of my time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,523 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.