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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone i spoke with was always pleasant and helpful
The process to refinance was fast ,and stress free!
I didn’t want to take this survey, but when I considered the helpfulness, timeliness and exceptional expertise of all who assisted me refinance my loan, it was the least I could do. Everyone I dealt with was a testament to customer service and commitment to resolving any issue. This was such a pleasant experience. Thank you!
Good experience
There was a bit miscommunication about my location and my wife’s location to sign. But everything was resolved within 24hrs.
It was great and the people I talk to were very nice and very helpful.
It was a smooth refinance, thanks to Austin. Always he explain with detail to us what was going on with the refinance.he is very courteous ,. Very nice customer service. It was a pleasure to work with him.. I give him a 10 out of 10!. . thank you from Morales family!
Better communication among different departments Knowing how to read a title binder Knowing the way things are done differently in different states. Paying attention to detail, for example someone’s name…
Great experience very professional advised of loan processing weekly never out of touch. I’d highly recommend them
PENNYMAC has a 4.4 star rating with 49,320 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.