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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,519 reviews
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Demetrius L.'s profile image
Demetrius L. 
on Birdeye

2 years ago

The experience I have was fast and simple and closed in less than 30 days. Thank you Brian and the PENNYMAC team for all the hard work you all put in. 

Shelis F.'s profile image
Shelis F. 
on Birdeye

2 years ago

I did not expect to refinance at this time but I'm glad I did. PennyMac made the process so easy from start to finish. They walked me thru every piece of the paperwork and was very respondent when I had a question. I will continue with PennyMac for all my home financial needs. They are a great company to work with! 

Elaine I.'s profile image
Elaine I. 
on Birdeye

2 years ago

Sandra Benavidez of Penny Mac was awesome to work with!! She was very responsive, personably, knowledgeable and attentive!! Sandra communicated with us throughout the entire process and answered emails/calls in a timely manner. Sandra collaborated very well with my realtor, closing agent and insurance company! I would definitely recommend anyone to work with Sandra and Penny Mac!! The entire process from start to finish was handled efficiently and professionally!!! 

Joel D.'s profile image
Joel D. 
on Birdeye

2 years ago

Communication was great and the home buying process was smooth and simple. Lori Gibson gave me weekly updates consistently and I was never in the dark of what was going on with my process. Excellent experience! 

Tonya Gadson B.'s profile image
Tonya Gadson B. 
on Birdeye

2 years ago

Great lender and overall outstanding buying experience. 

David A.'s profile image
David A. 
on Birdeye

2 years ago

Process was well explained and simple 

Aurea S.'s profile image
Aurea S. 
on Birdeye

2 years ago

Unexpected closing amount due to an issue on my side of the house but other than that the communication was frequent and the process is getting much better than before. Wish that title companies would go paperless. 

Ramon T.'s profile image
Ramon T. 
on Birdeye

2 years ago

Necesito job 

Erika A.'s profile image
Erika A. 
on Birdeye

2 years ago

Poor organization and lack of communication. Documents requested multiple times. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,519 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.