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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,320 reviews
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Marianne E.'s profile image
Marianne E. 
4 years ago

It was OK, but seemed to drag on a bit. However, COVID probably contributed to that. 

Lydia H.'s profile image
Lydia H. 
4 years ago

Eliana was a pleasure to work with. She was very patient with all the questions I had, she was very diligent in getting back with me and was very responsive and interactive with me through the whole process. The home-buying process can be very stressful, but she was professional the entire time! 

Luke D.'s profile image
Luke D. 
4 years ago

Transparency and communication. Also a loan officer who responds to any emails or phone calls at all. Eliana and Crystal are the only reason I didn't pull the plug and start over with another lender. 

Danielle S.'s profile image
Danielle S. 
4 years ago

Process went well 

Jean P.'s profile image
Jean P. 
4 years ago

As usual closing went smoothly and everything was in order 

Elaine I.'s profile image
Elaine I. 
4 years ago

Sandra Benavidez of Penny Mac was awesome to work with!! She was very responsive, personably, knowledgeable and attentive!! Sandra communicated with us throughout the entire process and answered emails/calls in a timely manner. Sandra collaborated very well with my realtor, closing agent and insurance company! I would definitely recommend anyone to work with Sandra and Penny Mac!! The entire process from start to finish was handled efficiently and professionally!!! 

Cora T.'s profile image
Cora T. 
4 years ago

Everything was easy simple and fast. 

Jeremy T.'s profile image
Jeremy T. 
4 years ago

My refinancing process went smoothly working with Winston and Antonae, they both explained everything clearly, answering all my questions promptly. Closing went as planned Making the overall experience painless. Thanks for all your help! 

Ashley F.'s profile image
Ashley F. 
4 years ago

good experience helpful team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,320 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.