This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was OK, but seemed to drag on a bit. However, COVID probably contributed to that.
Eliana was a pleasure to work with. She was very patient with all the questions I had, she was very diligent in getting back with me and was very responsive and interactive with me through the whole process. The home-buying process can be very stressful, but she was professional the entire time!
Transparency and communication. Also a loan officer who responds to any emails or phone calls at all. Eliana and Crystal are the only reason I didn't pull the plug and start over with another lender.
Process went well
As usual closing went smoothly and everything was in order
Sandra Benavidez of Penny Mac was awesome to work with!! She was very responsive, personably, knowledgeable and attentive!! Sandra communicated with us throughout the entire process and answered emails/calls in a timely manner. Sandra collaborated very well with my realtor, closing agent and insurance company! I would definitely recommend anyone to work with Sandra and Penny Mac!! The entire process from start to finish was handled efficiently and professionally!!!
Everything was easy simple and fast.
My refinancing process went smoothly working with Winston and Antonae, they both explained everything clearly, answering all my questions promptly. Closing went as planned Making the overall experience painless. Thanks for all your help!
good experience helpful team
PENNYMAC has a 4.4 star rating with 49,320 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.