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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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Kimberly E.'s profile image
Kimberly E. 
3 years ago

Claudia Garcia was in constant communication with me. Which made the process go by smoothly. Any questions I had were promptly answered. 

CLARENCE L.'s profile image
CLARENCE L. 
3 years ago

your agents were knowable and very helpful 

Jeramiah G.'s profile image
Jeramiah G. 
3 years ago

Penny Mac always does a great job when closing my loans 

MARGARET J.'s profile image
MARGARET J. 
3 years ago

It was difficult and misleading! I did not get a better interest rate; I was deceived! With my credit and small amount of debt, I should have received a better interest rate! I am paying a larger mortgage note now! 

Eric O.'s profile image
Eric O. 
3 years ago

Great work, awesome communications, highly recommend!!!! 

Tracey E.'s profile image
Tracey E. 
3 years ago

People were helpful and kind. 

Mary L.'s profile image
Mary L. 
3 years ago

I felt like there were too many people involved in the communication and that had access to our personal financial information. 

Dennis W.'s profile image
Dennis W. 
3 years ago

Friendly, great service 

Prem E.'s profile image
Prem E. 
3 years ago

The MAC-team strikes a balance between professionalism and excellent customer service. Each individual in the team paid special attention to detail and communicated well, keen enough to answer all my questions. The ease of navigating the refinance road was surprising to me, considering the bumps along the way just a decade ago. The combination of reading/ signing documents online and the quick turn-around times by the team members at various junctures, made the process seamless. I appreciate your guidance in this matter. Pr... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.