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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great people and the service was clear and everything happened the way they said
No comments
There was a lot of miscommunication there were two appraisals the 1st completed before penny mac and the one that they looked at all the work had been completed and I had to call every single day for three weeks none of my phone calls were ever returned it was extremely frustrating / Theresa Dettloff was extremely helpful out of the California office Sumayah was helpful at the very end towards closing
good communication
Agent listened and explained everything clearly
Easy and very helpful
Any time I had a question they had a prompt and complete response that answered my question and they made sure I understood the answer
The speed and ease of use of the web based interface with all the documentation was the best. It really streamlined the process and allowed the refinance to be quick and easy.
It wasn't Jennifer. It was mis communication with from the start on closing cost.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,525 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.