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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,525 reviews
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FELICIA N.'s profile image
FELICIA N. 
on Birdeye

2 years ago

If I could have talked to him myself 

Marc L.'s profile image
Marc L. 
on Birdeye

2 years ago

Communication 

John A Dahlen I.'s profile image
John A Dahlen I. 
on Birdeye

2 years ago

Aleccia was extremely friendly and very helpful answering any all questions 

David T.'s profile image
David T. 
on Birdeye

2 years ago

We enjoyed are closing from start to finish. Everything we did online was quick and easy. We were informed every step of the way. The closing was done in less than a month . Thanks for all the help and support we received . 

Jenipher M.'s profile image
Jenipher M. 
on Birdeye

2 years ago

People were friendly and knowledgeable. Answered our questions whenever we had them. Everything was done in a timely manner. 

JEREMY W.'s profile image
JEREMY W. 
on Birdeye

2 years ago

Thank you for helping me through the process for refinancing. I’ve had 3 loans with y’all and will continue to use u in the future 

Loren A.'s profile image
Loren A. 
on Birdeye

2 years ago

The notary who closed my loan was unaware that I would be using a POA for my wife. I made this declaration EVERY time I spoke with PennyMac. I stated that I had a stamp as well. When the Notary arrived he stated that he was not made aware of any of this and that he would not allow me to use my stamp with the POA phrase our LAWYER wanted us to use. Me and my arthritis had to write everything out by hand. I WAS LIVID. I may be done with PennyMac forever. This happened during our covid restructure as well. Very Poor Company com... read more

Brian R.'s profile image
Brian R. 
on Birdeye

2 years ago

No recommendations. Hard to get excited about a refinance. My expectations were met. 

Steven N.'s profile image
Steven N. 
on Birdeye

2 years ago

Brittany was very efficient and effective! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,525 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.