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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
quick service and nice customer service
Working with Britnee Valles and the PennyMac team was great! They were very helpful and expedited our application process and our closing. I highly recommend them to anyone needing to refinance their home loan.
Can’t believe how easy it was to refinance. Thought this would be a nightmare like my purchase experience. Nothing could be further from the truth both the loan officer and processor were perfectly knowledgeable and extremely attentive. Can’t say enough about how surprised I am at the ease and overall benefits of this transaction!
Barry did great, hence the rating. He could only work with the info he was given. I had many issues during the refi involving my specific impending divorce situation, and that was difficult and often confusing, and it prolonged the entire process.
Super easy process from start to finish! Easy expectations and transparent process! Well done!!
Liem was great from start to finish as well as Tanya.
The reason for refinancing was to get my co-signers off, however originally they were only taken off the loan & not the title, delaying the process. Closing had to be rescheduled 3 times. It was not communicated that a blank check should be brought to the closing for money transfer purposes. closing disclosures changed again after closing. It's done now so I can put this behind me. I was thankful to be done with a refinance w/o need of an appraisal. Original agent did not inform me of full closing costs during initial inquir... read more
My experience would have been better if I had gone with a different company. The loan team made me feel as if I was borrowing from them personally. This is the last time I will use PennyMac and I will not be recommending PennyMac to anyone in the future.
We really enjoyed working with PennyMac throughout the whole process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,256 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.