PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,018 reviews
Select a rating
Jennifer G.'s profile image
Jennifer G. 
3 years ago

From start to finish I had a great experience. Everyone I was in contact with was professional and courteous. Thank you for all your help. 

STACEY B.'s profile image
STACEY B. 
3 years ago

Elian always get me informed of what the status of the loan was weekly and was very responsive when I had questions. 

Thomas J.'s profile image
Thomas J. 
3 years ago

I had a great home refinance with PennyMac they made the process simple. They were spot on with the numbers. Thank you everyone at the MAC team for making the process simple and enjoyable. 

Gloria M.'s profile image
Gloria M. 
3 years ago

Not to have to deal with so many different people concerning the loan process. Request of things already submitted and asking for documents that I didn’t have for particular month. This was very frustrating. 

TERRENCE C.'s profile image
TERRENCE C. 
3 years ago

Destini was amazing. Professional, friendly and easy to talk to. Would definitely recommend her to other folks. 

Meranda U.'s profile image
Meranda U. 
3 years ago

I appreciated everyone’s patience and understanding with our busy schedule 

Michael R.'s profile image
Michael R. 
3 years ago

Cesar was very responsive 

Christopher F.'s profile image
Christopher F. 
3 years ago

Good communication and timely service 

Kenneth F.'s profile image
Kenneth F. 
3 years ago

Faiza was great! Unfortunately, paperwork got delayed from the title company and even though I did everything I could, our closing was delayed almost 2 weeks which really messed with our schedule. I was also given miss information in regards to a couple of repairs that needed to be done, which played a big part in delaying our closing. Overall, it was still a good experience. Faiza personally was amazing, very responsive and on top of things. Would definitely work with her personally again! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,018 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.