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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Getting through on the phone was always easy. No issues, overall good experience. My only comment was there was no clear singular person that was always in touch with me. It was always whoever answered when I called. I don’t have a big issue with that though. I’m happy.
it was clear and concise instructions and the process was effortless
Polite, organized and professional.
Jessica was great to work with. A true professional that was prompt with responses. There wasn’t a time that a call was not answered, or returned, immediately. Jess, Thank you very much for the work you do.
Great to work with
not hard to get it done
I was helped through the process till the end
Closing was done in a timely manner. Everyone one I dealt with was professional and helpful.
I feel that responsibility for mistakes with my loan application should have been acknowledged more quickly and that someone like Annie should have been assigned right away to correct things and expedite the situation.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,319 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.