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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Quick and friendly kept me updated
Working with the members of the team was great. Had consistent communication throughout the process. Only complaint I have is instead of paying creditors directly or depositing funds into my account i received paper checks. So now i am having to research where to send these checks and have to pay for certified insured shipping for each check. Hopefully in the future penny mac will rethink this process.
Thank you.
Edward was very patient with me while I asked a million questions and even brought my Mom in on the calls. He made sure I was understanding each and every process before I signed anything. He was available every time I called outside of when he wasn’t in the office or he called me right back. He was the best person for me to work with in my opinion.
Some confusion between PennyMac and the title company re: home survey info, loan payoff process, etc., but overall, great!
Good rates and friendly help throughout the process.
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I had the best experience. Everything was well explained, always kept me informed on what was happening. I definitely will recommend friends and family to Nathaniel.
Accurate and timely sums up my experience. Document exchange process was simple and exact. I closed a week in advance. I was contacted weekly to update me on the process and status.
PENNYMAC has a 4.5 star rating with 48,528 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.