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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,531 reviews
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Lise S.'s profile image
Lise S. 
on Birdeye

2 years ago

As there were only three choices, my experience was better than OK, but I would not say GREAT! I had questions and understanding somethings could have had better word(s) or order of them. 

FRITZNER BONHOMME J.'s profile image
FRITZNER BONHOMME J. 
on Birdeye

2 years ago

Everything was explained clearly and the process was very straightforward and streamlined! 

Paul R.'s profile image
Paul R. 
on Birdeye

2 years ago

Jessica was great to work with. A true professional that was prompt with responses. There wasn’t a time that a call was not answered, or returned, immediately. Jess, Thank you very much for the work you do. 

Melissa K.'s profile image
Melissa K. 
on Birdeye

2 years ago

Thanks for all your help 

Ashley M.'s profile image
Ashley M. 
on Birdeye

2 years ago

Great to work with 

TASHA P.'s profile image
TASHA P. 
on Birdeye

2 years ago

Everything went quick and smooth. The MAC Team was amazing. 

EDWARD C.'s profile image
EDWARD C. 
on Birdeye

2 years ago

not hard to get it done 

Kevin W.'s profile image
Kevin W. 
on Birdeye

2 years ago

I was helped through the process till the end 

Robert L.'s profile image
Robert L. 
on Birdeye

2 years ago

I feel that responsibility for mistakes with my loan application should have been acknowledged more quickly and that someone like Annie should have been assigned right away to correct things and expedite the situation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,531 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.