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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was quick and easy. Everything was explained to me and the process was completed in the timeframe I was given. My only problem is that the app doesn't reflect the refinance
Great knowledgeable staff that helped and explained every step. Overall great experience
Got good information and everything ended up be less than what I thought it would be
it was quick and knowledgeable.
5 Star Rating
The 2d attempt was handled by Chavaya and she handled all of our questions and the paperwork went smoothly.
My main issue is with Billy Manapat. He under quoted by ~600 dollars and I had to pay a 25 dollar wire fee. He assured me that there was to be no money needed to close , yet there was. I do not feel like I can trust him and the 25 dollar wire fee is absurd. If this was communicated better I would not have an issue. If Pennymac could grant me a 25 dollar visa gift card to assist with the wire fee this would greatly assist.
Very nice and communication is very good answered every question walked me through what I needed to do
I'm not completely done with Pennymac. Not completely satisfied
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,535 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.