PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,535 reviews
Select a rating
Joshua L.'s profile image
Joshua L. 
on Birdeye

2 years ago

Great people that work here. Everyone new where to go and where to get answers. An absolute breeze. Would absolutely use Penny Mac again. 

JESSIE L.'s profile image
JESSIE L. 
on Birdeye

2 years ago

Quick and Easy 

Brenda S.'s profile image
Brenda S. 
on Birdeye

2 years ago

n/aaaaaaaaaaaa 

Lucios S.'s profile image
Lucios S. 
on Birdeye

2 years ago

Very efficient service. 

John G.'s profile image
John G. 
on Birdeye

2 years ago

Joe was one of about 6 that this rating relates to. 5 others had said they were the point person and would communicate with me on a regular basis. They didn't but after a shaky start, Joe did. The underwriter Jacob Powell was professional and very thorough. I would recommend having a decision tree with names, responsibilities, and contact info for those I would work with. Clear concise directions to what documents were needed and the format they should be in. Prompt follow-up on phone calls and e-mails was also needed. This... read more

JANICE C.'s profile image
JANICE C. 
on Birdeye

2 years ago

For the most part the process went ok closing was at first a little shaky but the gentleman that did the closing was very good 

Albert S.'s profile image
Albert S. 
on Birdeye

2 years ago

Great all around job! 

Marianne V.'s profile image
Marianne V. 
on Birdeye

2 years ago

Christine provided excellent support and service throughout the entire process of my refinance. She kept me informed and was very professional, courteous and is an asset to the PennyMac Loan team. 

Christina C.'s profile image
Christina C. 
on Birdeye

2 years ago

Being a first time buyer and then it was my first time refinancing I had questions that I had and they were answered. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,535 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.