This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great people that work here. Everyone new where to go and where to get answers. An absolute breeze. Would absolutely use Penny Mac again.
Quick and Easy
n/aaaaaaaaaaaa
Very efficient service.
Joe was one of about 6 that this rating relates to. 5 others had said they were the point person and would communicate with me on a regular basis. They didn't but after a shaky start, Joe did. The underwriter Jacob Powell was professional and very thorough. I would recommend having a decision tree with names, responsibilities, and contact info for those I would work with. Clear concise directions to what documents were needed and the format they should be in. Prompt follow-up on phone calls and e-mails was also needed. This... read more
For the most part the process went ok closing was at first a little shaky but the gentleman that did the closing was very good
Great all around job!
Christine provided excellent support and service throughout the entire process of my refinance. She kept me informed and was very professional, courteous and is an asset to the PennyMac Loan team.
Being a first time buyer and then it was my first time refinancing I had questions that I had and they were answered.
PENNYMAC has a 4.5 star rating with 48,535 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.