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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Professionalism
You guys actually answer your phones and get back to customers. Didn't hesitate to help me refinance and made the process very easy.
Blake was great. But we were not able to close the day originally planned because of the error on the CD. The document was supposed to be sent to us ahead of time to review it and we would have caught it ahead of time and that would have avoided the delay. Then no one called us to tell us what need to do next after the delay of the closing and I had to call multiple times to get an answer. Generally, I am happy but it was a little frustrating.
Was on time and on target . Thx
Very easy process, and the communication was excellent. I knew how my mortgage was coming along at all times and it seemed a top priority.
After having to reschedule Mr. Ferrante informed me that my disability was to much for the notary to accommodate a signing that was not in a crowded restaurant not to mention I doubt anyone even cared we are currently still having a pandemic. Told me after supposedly talking to his manager(listen to the recording) that no accommodations would be made and I would have to reapply at a later date…. His lack of professionalism (knowledge) was absurd. If a manager later on after I called to complain about the mistreatment hadn’t... read more
Good experience overall
Jon was amazing!
No thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,268 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.