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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,535 reviews
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Mark J.'s profile image
Mark J. 
on Birdeye

2 years ago

Very good. I'm happy. 

Melissa R.'s profile image
Melissa R. 
on Birdeye

2 years ago

It was easy, fast and you guys got straight to the point. 

William A.'s profile image
William A. 
on Birdeye

2 years ago

Not having to send same documents numerous times. Not having to do all the work i had to pay them for. Them having the paperwork correct first time and not taking so long. 

DREW M.'s profile image
DREW M. 
on Birdeye

2 years ago

Penny Mac took the stress out of the process from me with their mortgage knowledge and explanation of how it will get done. 

Jeffrey M.'s profile image
Jeffrey M. 
on Birdeye

2 years ago

On the day of the close, the rep was 90 minutes late and offered no apology for it. This needs to be addressed. 

Shinny A.'s profile image
Shinny A. 
on Birdeye

2 years ago

The whole experience was really great. 

CHRISTINE S.'s profile image
CHRISTINE S. 
on Birdeye

2 years ago

There was confusion on the original agent communicated as to what was actually needed by the closing officer. I was told some of the documented material were waved and then the closing office had to keep checking with the original agent for clarification. 

Alicia C.'s profile image
Alicia C. 
on Birdeye

2 years ago

Great process. 

MARY B.'s profile image
MARY B. 
on Birdeye

2 years ago

Kayla was a joy to work with and made this process smooth 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,535 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.