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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I already sent an email in regards to the loan process and how dissatisfied I was with the "Underwriting" process. The lack of communication and often times being different than what someone else told us was disappointing as well. It was as though the left hand didn't know what the right hand was doing the entire process. Not too mention the difficulties of proving income/etc. For someone that is "self-employed." It was beyond ridiculous, not too mention humiliating! Furthermore, my husband told Carlos Lopez multiple times t... read more
Great communication throughout
Smooth process
I had a great experience with this loan process !
The paperwork was easy, all online, the process was super quick and everyone and everything was explained to me through out. So happy I used PennyMac again!
I was contacted by Penny Mac since I am an existing customer - everything went smoothly and Mario kept me in the loop as to what they needed. The refinance was a good experience and was over quickly. Happy to be a customer of Penny Mac
Mariela was pleasant to work with and answered questions with expertise.
A little lengthy process, but agents were thorough and knowledgeable.
Thanks! Great job!
PENNYMAC has a 4.4 star rating with 48,262 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.