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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,317 reviews
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Jennifer G.'s profile image
Jennifer G. 
4 years ago

From start to finish I had a great experience. Everyone I was in contact with was professional and courteous. Thank you for all your help. 

STACEY B.'s profile image
STACEY B. 
4 years ago

Elian always get me informed of what the status of the loan was weekly and was very responsive when I had questions. 

DENNIS F.'s profile image
DENNIS F. 
4 years ago

Quick, easy and professional 

Thomas J.'s profile image
Thomas J. 
4 years ago

I had a great home refinance with PennyMac they made the process simple. They were spot on with the numbers. Thank you everyone at the MAC team for making the process simple and enjoyable. 

Gloria M.'s profile image
Gloria M. 
4 years ago

Not to have to deal with so many different people concerning the loan process. Request of things already submitted and asking for documents that I didn’t have for particular month. This was very frustrating. 

Meranda U.'s profile image
Meranda U. 
4 years ago

I appreciated everyone’s patience and understanding with our busy schedule 

Michael R.'s profile image
Michael R. 
4 years ago

Cesar was very responsive 

Christopher F.'s profile image
Christopher F. 
4 years ago

Good communication and timely service 

Kenneth F.'s profile image
Kenneth F. 
4 years ago

Faiza was great! Unfortunately, paperwork got delayed from the title company and even though I did everything I could, our closing was delayed almost 2 weeks which really messed with our schedule. I was also given miss information in regards to a couple of repairs that needed to be done, which played a big part in delaying our closing. Overall, it was still a good experience. Faiza personally was amazing, very responsive and on top of things. Would definitely work with her personally again! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,317 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.