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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to finish I had a great experience. Everyone I was in contact with was professional and courteous. Thank you for all your help.
Elian always get me informed of what the status of the loan was weekly and was very responsive when I had questions.
Quick, easy and professional
I had a great home refinance with PennyMac they made the process simple. They were spot on with the numbers. Thank you everyone at the MAC team for making the process simple and enjoyable.
Not to have to deal with so many different people concerning the loan process. Request of things already submitted and asking for documents that I didn’t have for particular month. This was very frustrating.
I appreciated everyone’s patience and understanding with our busy schedule
Cesar was very responsive
Good communication and timely service
Faiza was great! Unfortunately, paperwork got delayed from the title company and even though I did everything I could, our closing was delayed almost 2 weeks which really messed with our schedule. I was also given miss information in regards to a couple of repairs that needed to be done, which played a big part in delaying our closing. Overall, it was still a good experience. Faiza personally was amazing, very responsive and on top of things. Would definitely work with her personally again!
PENNYMAC has a 4.4 star rating with 49,317 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.