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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great team and service!
I had really a great experience working with Penny mac team and all the members which I had contact with specially Michael Di Leo and Ihsan were fantastic and exceptionally expert in their field. Thank you folks
Super easy process from start to finish! Easy expectations and transparent process! Well done!!
Jennifer Green is what made our experience great. When we were first granted our mortgage (through another company that was not Penny Mac) the process was dreadful. Meeting after meeting, documents coming in the mail, documents to pick up in person, meet at the title place to sign papers. It was time consuming, and stressful process. This time around (refinancing with Penny Mac) Brent Dukes got us started, was quick on the turn around to get the preliminary information and get us hooked up with Jennifer. From there it was a ... read more
The reason for refinancing was to get my co-signers off, however originally they were only taken off the loan & not the title, delaying the process. Closing had to be rescheduled 3 times. It was not communicated that a blank check should be brought to the closing for money transfer purposes. closing disclosures changed again after closing. It's done now so I can put this behind me. I was thankful to be done with a refinance w/o need of an appraisal. Original agent did not inform me of full closing costs during initial inquir... read more
My experience would have been better if I had gone with a different company. The loan team made me feel as if I was borrowing from them personally. This is the last time I will use PennyMac and I will not be recommending PennyMac to anyone in the future.
Despite not closing on the initial date the process was pretty seamless. We are currently working with PennyMac on another refinance opportunity. Devin & Nicholas are wonderful.
Iffy start to the process but a great ending. Thanks
We really enjoyed working with PennyMac throughout the whole process.
PENNYMAC has a 4.5 star rating with 48,536 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.