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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,316 reviews
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Christina D.'s profile image
Christina D. 
4 years ago

Great experience with Maria. She was prompt to answer emails and followed up with me weekly updating me on the progress. 

Reinaldo Rivas R.'s profile image
Reinaldo Rivas R. 
4 years ago

Shalom guides me through the process explaining very well step by step. She is doing a great job! I highly recommend her and PennyMac. 

Daniel W.'s profile image
Daniel W. 
4 years ago

The process was smooth and my last-minute change was easily accommodated. 

Tammie M.'s profile image
Tammie M. 
4 years ago

Five stars. The whole process was fast and non stressful. The customer service was great and Edna was excellent in making sure to get me updated weekly on the progress of my loan. 

Shamaillah K.'s profile image
Shamaillah K. 
4 years ago

Overall a good experience! 

Gary C.'s profile image
Gary C. 
4 years ago

They were very thorough and the whole experience of refinancing was made easy 

Juan U.'s profile image
Juan U. 
4 years ago

Fast, courteous people, correct info provided 

Johnny W.'s profile image
Johnny W. 
4 years ago

Excellent service all way around 

KENNETH J.'s profile image
KENNETH J. 
4 years ago

Received someone else’s documents several times and when I called No one seemed to be too concerned 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,316 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.