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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,315 reviews
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Gary H.'s profile image
Gary H. 
4 years ago

I was bit pleased with the communication although Tatianna was very helpful 

Cody W.'s profile image
Cody W. 
4 years ago

Excellent experience refinancing our give. Quick, simple, and the staff were outstanding. Highly recommend. 

Sara L.'s profile image
Sara L. 
4 years ago

Refi was smooth, quick and painless. 

MAUREEN T.'s profile image
MAUREEN T. 
4 years ago

I had alot of trouble with the website & probably caused delays by downloading them into 1 folder vs several. i felt people didnt understand the problem so the solution took time. but I found your company to be much more service oriented than my Insurance Company. 

Kevin M.'s profile image
Kevin M. 
4 years ago

very easy and very pleasant 

Curtis J G.'s profile image
Curtis J G. 
4 years ago

I received weekly updates on my refinancing status. If I had a question or any concerns about anything my team at (Team Mac) was there to help. 

JOSHUA E.'s profile image
JOSHUA E. 
4 years ago

Ease if application and quality service 

DAVID M.'s profile image
DAVID M. 
4 years ago

PennyMac representatives did all the work and kept me informed. This VA streamlined process is fantastic, extremely happy I did it. My original loan was not with PennyMac, but was purchased by them. I haven’t had any reason to be disappointed with the service, communication, and prompt responses. I have had other mortgage companies and they constantly were selling my loan, this makes four years with PennyMac, I certainly hope they are here as long as I need a mortgage. Thanks PennyMac. 

Terry S.'s profile image
Terry S. 
4 years ago

Wonderful service. Clear, consistent communication was provided and made the whole process seamless. Very happy customers! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,315 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.