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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Claudia Garcia was in constant communication with me. Which made the process go by smoothly. Any questions I had were promptly answered.
your agents were knowable and very helpful
It was difficult and misleading! I did not get a better interest rate; I was deceived! With my credit and small amount of debt, I should have received a better interest rate! I am paying a larger mortgage note now!
From start to finish the process was smooth!
The appraisal was not ordered when I was told, took two weeks to get the appraiser to my house by and only after 4 or 5 calls specifically about this subject. Also, the title company completely failed to understand the previous loan, asking repeatedly for paid in full letters that I had already provided. Again, it took multiple phone calls to straighten out the matter and wasted a lot of time. Because of these issues, the loan closed well outside the expected 30 days and no delay was caused by me or by any lack of provid... read more
all went well
Great work, awesome communications, highly recommend!!!!
Process was drawn out and communication was lost several times. One person needs to be assigned a task and see it through
People were helpful and kind.
PENNYMAC has a 4.5 star rating with 48,539 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.