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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,539 reviews
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Erica F.'s profile image
Erica F. 
on Birdeye

2 years ago

Quick and easy closing process 

Fabian G.'s profile image
Fabian G. 
on Birdeye

2 years ago

process was executed in a timely manner and portal made everything simple, someone always answered my calls if I had any questions. 

Christopher S.'s profile image
Christopher S. 
on Birdeye

2 years ago

As with all major financial decisions, I had many questions and concerns about re-financing options. The MAC Team provided very detail information on my options and once the process was started, they assisted me through all data collection requirements. They were always available for clarification during the entire loan application journey. Thanks for giving me your best !!! 

Kenneth F.'s profile image
Kenneth F. 
on Birdeye

2 years ago

Faiza was great! Unfortunately, paperwork got delayed from the title company and even though I did everything I could, our closing was delayed almost 2 weeks which really messed with our schedule. I was also given miss information in regards to a couple of repairs that needed to be done, which played a big part in delaying our closing. Overall, it was still a good experience. Faiza personally was amazing, very responsive and on top of things. Would definitely work with her personally again! 

Yadira H.'s profile image
Yadira H. 
on Birdeye

2 years ago

This refinance was so smooth. From the initial application to the documents requested. Very easy and such a pleasant experience. Thank you Penny Mac Team. 

Carlos B.'s profile image
Carlos B. 
on Birdeye

2 years ago

Thanks for you hard work 

Sherron C.'s profile image
Sherron C. 
on Birdeye

2 years ago

The overall experience was great, however I was a little disappointed with how long it took to close on my loan. 

Carlos F.'s profile image
Carlos F. 
on Birdeye

2 years ago

.......... 

Ann M.'s profile image
Ann M. 
on Birdeye

2 years ago

I do not have anything to add 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,539 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.