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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,545 reviews
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Jacob A.'s profile image
Jacob A. 
on Birdeye

2 years ago

My experience with Pennymac far exceeded the service I’ve received with previous financial service providers. 

Katia V.'s profile image
Katia V. 
on Birdeye

2 years ago

Great service, thanks for everything! 

Nathan S.'s profile image
Nathan S. 
on Birdeye

2 years ago

Vrry smooth transaction with no surprises. Natalie answered all out questions with patience, grace, and knowledge. 

Oscar M.'s profile image
Oscar M. 
on Birdeye

2 years ago

Feel free to call me on a recorded line. 

Lisa G.'s profile image
Lisa G. 
on Birdeye

2 years ago

Joe kept me up to date every step of the way. He is professional in manner and always answered my questions thoroughly and promptly. 

Clifford A.'s profile image
Clifford A. 
on Birdeye

2 years ago

To my knowledge the PM team was great. However, I did not close at the scheduled time. I got a call an hour before the notary was scheduled to arrive and she informed me she did not have my documents. This occurred on 12/31 and the PennyMac and title company offices were closed. I had no choice but to wait until the following week to follow up and reschedule closing. The loan officers I dealt with were professional and very helpful. I feel like they did their job, but I definitely cannot say that I was pleased with the way... read more

RONNIE C.'s profile image
RONNIE C. 
on Birdeye

2 years ago

Thank you Tiffany. 

Edward B.'s profile image
Edward B. 
on Birdeye

2 years ago

The process went very well 

Marie S.'s profile image
Marie S. 
on Birdeye

2 years ago

Closed very quick and smooth! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,545 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.