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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I applied for the loan late October, early November. I received a email 11/26 that stated the loan was approved. I was told that this was a contingent approval. That was not explained earlier. However, the loan did not close until 12/30. I feel the process took longer than necessary. Max Mitchell was very helpful.
Everyone I spoke during the refinance process with was very friendly and made it easy to get through
Jenny demonstrates exactly what good customer service means. She was informative yet personable. She is very knowledgeable about the process and answered any questions quickly, accurately and understandably. She is a true asset to your company and it was a pleasure working with her.
Very fluid system from loan agent through closing.
Everything went well.
Loan officers need to have a better understanding of what the underwriters are asking for. I don't have time to send 14 documents only to find out that what they really want is something completely different
Brandon never reached out directly to me it was always me to him. Laurie was the only consistent help. Also I sent many documents multiple times. My phone number was wrong and supposedly corrected multiple times and still never was.
All was awesome 👌
Linda was great!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,006 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.