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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The closing process was clear and not complicated. PennyMac was there whenever I had questions
Quick and easy process. Clear explanation of loan. Prompt service and support.
Very easy process, and the communication was excellent. I knew how my mortgage was coming along at all times and it seemed a top priority.
Everything in the process was clear and understandable although the estimate mortgage payment and the actual was $60 more than expected.
After having to reschedule Mr. Ferrante informed me that my disability was to much for the notary to accommodate a signing that was not in a crowded restaurant not to mention I doubt anyone even cared we are currently still having a pandemic. Told me after supposedly talking to his manager(listen to the recording) that no accommodations would be made and I would have to reapply at a later date…. His lack of professionalism (knowledge) was absurd. If a manager later on after I called to complain about the mistreatment hadn’t... read more
PennyMac has been great from start to closing of my loan!!
It was great doing business with PennyMac Home Loans. My Loan Processor, Victor Wiggins, was readily available to answer my questions both by telephone and email. The process was expedient. The service was always professional a d the closing was very smooth. Without hesitation, I would recommend PennyMac to anyone looking to refinance a home loan.
Good experience overall
No thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,545 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.