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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PENNYMAC was great to work with for my refinance. The process went quickly and smoothly. Thank you!
Process was smooth. Jesika answered all questions in a timely manner. Courteous and professional .
Final disclosure was not correct and not communicated prior to closing. Closing required a personal check with additional funds. Now being called by AMROCK that the check is not acceptable and have to wire money. In the meantime my excellent credit is in jeopardy.
IF IN THE PROCESS YOU HAVENT REPORTED ME AS MISSING A PAYMENT WHILE AT THE SAME TIME SENDING ME TWO CHECKS, THEREBY DROPPING MY CREDIT SCORE FROM 830 TO 645. IM VERY UPSET AND TRYING TO GET HELP FROM ANYONE AT PENNYMAC IS RIDICULOUS
No comments
Gabriel and Jessica were excellent and made sure I knew everything every step of the way. It was the easiest loan process I've ever been through. I would use them again!
Paul did a great job keeping me informed on the process by calling me each week with updates. Overall, he was on top of the process every step of the way.
Overall it was a pleasant experience.
Consistent and clear communication.
PENNYMAC has a 4.4 star rating with 49,315 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.